Grievance Redressal Policy
Grievance Redressal Mechanism
VIBGYOR SUNRISE INDIA PVT. LTD. (VSIPL) is committed to providing a transparent and accessible mechanism for receiving and resolving consumer and Direct Seller grievances.
Grievance Officer
Name: [NAME]
Designation: [DESIGNATION]
Phone: [PHONE]
Email: [EMAIL]
Address: [ADDRESS]
How to Submit a Grievance
A grievance may be submitted through:
- Telephone
- Contact form
- Written communication
- Registered office
The complainant should provide sufficient information regarding the complaint, including order/reference number where applicable, supporting documents and contact information.
Grievance Handling
VSIPL will review the grievance and communicate with the complainant as required for clarification, investigation and resolution.
Confidentiality
Information submitted in connection with a grievance will be handled appropriately and used for addressing the grievance and related business/legal requirements.
Contact
Email: care@vsipl.in
Registered Office:
Surji Wedding Point, Padampur, Motadhak, Kotdwar, Pauri Garhwal, Uttarakhand - 246149
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